Top Digital Marketing Trends
In this technology-driven competitive world, there has been a huge evolution in the era of digital marketing. Every business needs to understand and develop new techniques and ways for its growth and improvement in customer relationship management. Digital Marketing is a technique of advertising your products and services on digital media such as search engines, mobile applications, social media, websites, email and so on, eliminating the need for conventional and traditional marketing methods. With the increasing demand in digital marketing, it has become such a major path for every industry to achieve their business goals and success. As many of you know, Search Engine Optimization (SEO) plays a vital role in digital marketing strategy.
Nowadays, every business has an eye on being one step ahead as there are drastic changes in digital marketing trends. So, to market your products and services efficiently to your customers and audience online, you need to know the top trending strategies and latest innovations.
Here are some of the digital marketing trends that businesses should look for, to support digital transformation effectively;
1. Chatbots
Chatbot marketing is turning to be one of the futuristic demands in marketing strategies. A bot is a computer program that is used to automate certain tasks through artificial intelligence.
Generally, Chatbots communicate with a human being in real-time to understand the complex requests and customize the responses. A customer support person can be replaced with a chatbot programmed in your website as it can answer the questions of visitors immediately. This can enhance website conversions and increase quality traffic.
Chatbots are designed in such a way that it can communicate with the website visitors more efficiently and provide them all the information they want within minutes. With the continuous growth in artificial intelligence over these years, Chatbots is a key success to digital marketing strategy.
2. Voice Search Optimization
“More than 70% of people started searching their queries via voice assistants rather than by physically typing.”
The need for voice search optimization has increased drastically in recent times. Voice search is easier and faster compared to type. Website optimization against voice searches can improve website visitors as well as enhance the customer experience. Day-by-day, mobile users are increasing and a business needs to optimize their website for creating voice-command friendly content. Voice Search Optimization can yield quick and direct answers to the customers thus increasing the website visitors and traffic. It is believed that soon voice search optimization brings up a revolutionary change in the field of digital marketing.
3. Artificial Intelligence and machine learning
AI and ML tools help digital marketers to streamline business processes and improve marketing strategies efficiently. Artificial intelligence can be used to transform your marketing campaigns for better customer experience. Apply artificial intelligence in your marketing campaigns to achieve these goals:
a) Audience expansion b) Product recommendations c) Campaign optimization d) Audience targeting
4. Omnichannel Marketing
Omnichannel marketing is a key success to marketing strategy as it creates a seamless and consistent shopping experience for the customers. It helps you to test customer experience based on the buying process on every channel as well as segment your audience. Omnichannel marketing has hugely solved customer problems replacing single-channel and multi-channel marketing. With the use of Omnichannel Marketing, you will be able to improve customer engagement by interacting with them through different channels.
5. Video Marketing
Nowadays, consumers spend more time on mobile phones and smart devices watching videos. Videos help businesses to connect with the audience more. Using video to promote your brands, products, and services can reach your potential customers efficiently. Video marketing is powerful as it boosts brand awareness, generates leads, connects and builds rapport with customers, as well as increases sales.
6. Influencer Marketing
Influencer marketing is a form of social media marketing involving key brand advocates, known as influencers, to reach your target audience through their blogs and social networking skills. It is one of the best ways to improve the loyalty and trust of your customers as well as build your brand online. It helps to raise your brand’s awareness quickly among consumers.
7. Programmatic/Personalized Advertising
The usage of programmatic advertising is increasing dramatically in recent times. It is the process of using technology and automation to buy and sell ad inventory with a data-driven procedure. Programmatic advertising helps marketers to create target-oriented ads thereby improving the return-on-investment (ROI).
Personalized advertising is a comprehensive method that helps advertisers to track user attributes and online behaviors for improvements in targeted and personalized advertising messages creation. This method is used to create a seamless user experience as well to boost sales and conversion rates.
8. Email marketing
Email marketing can be used to attract and engage customers with personalized messages for promoting your brands, contents, and products. It’s an important technique for a successful digital marketing strategy as it is effective and cost-efficient. Every idea can be shared with the consumers via email and marketing through email can connect with more audience than social media.
9. Micro-moment marketing
In the modern epoch of digital marketing, micro-moment marketing is a crucial key to achieve success. According to Google, micro-moments are a “new consumer behavior” that presents your marketing message comprehensively and clearly to your customers within fraction of seconds. Every marketer should know about these micro-moments, as termed by Google: “I-want-to-know”, “I-want-to-do”, “I-want-to-go”, and “I-want-to-buy”.
So the marketers should start focusing on these micro-moments as the expectations of the consumers are likely to be immediate and high. It helps businesses to build brand awareness among the targeted audience, capture user attention, as well as achieve success in their marketing strategies.
10. AR and VR Marketing
AR and VR Marketing are used by enterprise organizations for various reasons. Augmented Reality (AR) marketing enables businesses to enhance customer and client experience by overlaying visual information over regular objects. Virtual Reality (VR) Marketing is a form of interactive marketing that helps brand owners to place their images closer to the customer’s eyes. VR immerses users in a new three-dimensional environment for an innovative experience. These two marketing technologies help you improve and optimize your business in a great way.